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Shipping & Returns

Shipping policy

All orders are processed within 1 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. 

 

Where do you ship to and how much is shipping?

We currently offer free 2 day shipping to all US states and to the UK nationwide.

 

How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available. 

If you haven’t received your order within 2 days of receiving your shipping confirmation email, please contact us at hello@kalligraphypro.com with your name and order number, and we will look into it for you.

Shipping to P.O. boxes

We also ship to P.O. boxes.

Refunds, returns, and exchanges

We accept returns up to 30 days after delivery, if the item is unused and in its original condition, and we will refund the full order amount minus the shipping costs for the return. 

In the event that your order arrives damaged in any way, please email us as soon as possible at hello@kalligraphypro.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.

If you have any further questions, please don't hesitate to contact us at hell@kalligraphypro.com.

All returned items should be shipped to the below address:

 

Kalligraphy Pro Ref 3495
Unit 1
Vertex Park South
Emersons Green
Bristol
BS16 7LB

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